Our guards utilize body cameras while on duty. Body cameras allow our security officers to act as mobile documentation points. By recording interactions and incidents in real time, they help ensure transparency, accurate reporting, and accountability for both our officers and the public

For our clients, this means greater confidence that incidents are documented properly and handled with professionalism.

While our guards are equipped with body cameras to promote accountability, professionalism, and accurate documentation, we understand that each client and property may have different preferences or policies.

Body camera use can be adjusted or disabled upon client request. We are happy to accommodate property-specific requirements to ensure our services align with the client’s expectations, privacy considerations, and operational needs.

When something happens on your property, timely communication matters. Our guards are trained to notify management or designated contacts promptly when incidents occur. Clear and professional communication helps ensure that our clients remain informed and able to make decisions quickly when necessary.

Our goal is to ensure that our clients are never left wondering what is happening on their property.

Security incidents often require detailed reporting. To maintain accuracy, our guards document important events and observations throughout their shift rather than relying on memory at the end of the night.

This real-time note taking allows us to produce clear and accurate Daily Activity Reports (DARs) and incident reports. Proper documentation ensures that important details are preserved and available when needed.

Every guard representing our company is expected to maintain the following standards while on duty:

• Professional appearance and conduct

• Continuous awareness of property conditions and activity

• Accurate documentation of incidents and observations

• Prompt communication with clients when issues arise

• Responsible use of body cameras for accountability

• Professional and respectful interaction with the public

A Texas Level 2 Security Officer is a non-commissioned (unarmed) security professional licensed by the state of Texas through the Texas Department of Public Safety. These officers are responsible for helping protect property, monitor activity, and maintain a safe environment at assigned locations.

Level 2 officers typically perform duties such as conducting foot or vehicle patrols, observing and reporting suspicious activity, controlling access to restricted areas, and documenting incidents. They serve as an important first line of safety and deterrence at locations such as offices, retail centers, residential communities, events, and healthcare facilities.
Although Level 2 officers are unarmed, they play a critical role in preventing incidents, monitoring property, and quickly reporting concerns to supervisors or law enforcement when necessary.

A Level 3 Security Officer in Texas is a commissioned (armed) security professional licensed through the Texas Department of Public Safety. These officers complete additional state-approved training that includes firearm safety, use-of-force laws, defensive tactics, and emergency response procedures.

Level 3 officers are authorized to carry a firearm while on duty and are trained to handle higher-risk security situations. Their responsibilities may include protecting people and property, conducting patrols, controlling access points, and responding to incidents.
They are often armed with firearms, Tasers, OC spray, batons, and handcuffs.